12/12/2023 0 Comments Thunderbird beach hotelOnce I said that, she grabbed the paper work and quietly said “ok it does show three” I said yes as I tried to tell you, and she stated if I was going to have an attitude she would cancel my booking. Her attitude definitely wasn’t good customer service from the beginning and at this point I was trying to keep my patience! I then told her I could show her on my booking app w receipt that it says 3 adults. I advised, I paid for 3 adults in the booking and again without looking at he paperwork she told me no it says 2 adults. My exact response was, “no worries we don’t smoke so there won’t be any smoke in the room.” She didn’t respond and just gave me an ugly look, and I honestly feel like she asked me this because we look young but I’m in my mid 20s… She then asked me how many ppl were in the car with me, I responded “just me and my sisters so, me included 3.” Without even looking at the paper work she stated I would be charged extra because I only paid for 2 people. Immediately without any altercation, she stated if we are going to be smoking to make sure not to do it in the room. Even so, I greeted the lady at the front desk and gave her my card and ID as asked. When I came inside to get my details from my paid reservation, I was not greeted. ![]() When she asked us to turn the car around, I did no issues. The lady at the front desk was mad because apparently we pulled into the place wrong. Sunday sunset drum circle was great.Me and my sisters went on Feb 10th and we’re denied my paid booking. ![]() The beach itself is very deep, like 2/10th of a mile deep, but the sand is mostly hard packed and easy to traverse. Easy to get to other hotels and check out their bands, bars, and restaurants. Treasure Island has a great paved walking path between the hotels and beach. And a wireless charger built into the alarm clock and plenty of USB charging ports. Also two large upholstered chairs and table in the room. Fridge worked good and was large for a small fridge. They also provide beach towels, ave a great selection of outdoor furniture around the beach and tiki bar, and allow smoking outside the inner courtyard. Everything on Treasure Island seems to shut down early, but they do keep the pool and hot tub open until 11pm, also refreshing when most other hotels close them at dusk now. Our room on the first floor courtyard was the perfect location and had a small patio set which was a great place to have your morning coffee and breakfast. Pool was up to 8ft deep, you don't see that often these days. 10 out of 10 would recommend! Only things we could've used is a shelf or small counter in the bathroom (so if you've got one of those hanging toiletry bags that's the ticket here), and a full length mirror. The vibe here was retro and laid back like they've been doing things right for 70 years. Entertainment by Hurricane Johnny was excellent. We loved it here! The rooms were clean, modernly furnished, comfortable, with ample room, storage, & flat surfaces. Villa Excellance Beach and Wave Pool Resort.Hotels near American Institute of Beauty, Inc.Hotels near Schiller International University.Hotels near Pinellas Tech - Saint Petersburg, FL.Sarasota/Bradenton International Airport Hotels.Hotels near Treasure Island Athletic Club.Hotels near Treasure Island Drum Circle.Treasure Island Hotels with Air Conditioning.Hotels with Complimentary Breakfast in Treasure Island. ![]() Treasure Island Hotels with Smoking Rooms.Treasure Island Hotels with Free Parking.
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